Shipping & Packaging information
My Packaging Story - I am an obsessive recycler and am not keen on excess packaging used to post parcels. So to that end here is more about Knit One Kits packaging.
The grey plastic bags I use are made from recycled plastic and the clear plastic bags I use for some kits are Biodegradable. Patterns are sent in a card backed envelope and because yarn will definitely not break in the post it is wrapped in unbleached tissue paper. This is the standard packaging and is called 'No Fuss'
Many of my orders are bought as gifts and I appreciate that this simpler packing approach may not cut the mustard when it comes to presentation. So you can select to have your package 'Gift Packaging'. You will see this displayed at the check out. The order will be packed in a box, with tissue and I can add a personal note from you if you contact me by email at the time of ordering.
Pick up your own order - If you live in the Leicester area you can select the 'collect from doorstep' option and collect from LE2 Knighton at no cost.
Low cost local delivery - For £1.50 I deliver to LE1, LE2, LE3, LE4, LE5, LE7, LE6 select at checkout, this will be with you by the end of the next day.
All orders are sent using either Tracked 24 or Tracked 48, select at the checkout. Prices start at £3.00. Any order over and including the value of £40 are sent free of charge Tracked 48. Any order received will be dispatched the next working day.
I also offer DPD courier services starting from £3.60 (shop to shop service, you collect from a nearby collection point, please let me know by email which is your preferred one).
I have loaded shipping rates for many countries, but to keep it simple only for parcels up to 499 grams in weight (including packaging).
Having read the problems some other vendors are having post Brexit I have regrettably decided to suspend sales to Europe for the time being. Apologies for any inconvenience caused.
Using Royal Mail I ship to the following
Zone 1 - Canada & Japan. Zone 2 - Australia and New Zealand. Zone 3 - United States
This link will show which countries are in each Zone
I have covered many countries and in theory can ship anywhere, if your country does not appear then please email me (email@example.com) and I can add it and/or give you a price. If you wish to buy goods weighing more than 500g again please email me and I can add the charge on. Please note the Royal Mail Tracked and Signed for Service in not available in all countries. I'm really quick at replying to email queries, check your spam for my response.
Customs declaration - please also note that your order from me may be subject to customs charges by your border customs department, unfortunately I have no control over this.
If your border customs decide to charge you then you will have to pay I'm very sorry but I can not help you out with this. So please be aware before proceeding with an order.
Top tip: consider having an item sent to your work address. However Knit One Kits can not accept any responsibility for items going astray once they are signed for at your place of work.